If payment done!. you must call 72 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within date itself of your tour, or if you decide not to show up.
If no pay yet. Free cancellation, have to call 24 hours ahead of your tour schedule. Cancel on the date itself and driver has arrived in your location, cancellation fee will be charge 25% from total tour price.
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
Please contact us to get the latest information on your desired trip.
If the weather is unsafe for any reason, the tours will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show confirmation booking matching your reservation that immediately emailed to you after you make your reservation.